The Department of Education currently contracts with several collection agencies to administer many of the collection activities of our accounts. Only those accounts which fail to establish and adhere to a repayment arrangement are subject to assignment to a collection agency by the Department's Debt Collection Service. Those accounts assigned to a collection agency are assessed additional collection costs.

Collection agency employees are trained to comply with the terms of the Fair Debt Collection Practices Act which governs collection practices by debt collectors. When Debt Collection Service is notified in writing of complaints concerning our collection agencies, we review the evidence and take the necessary action to correct the situation.

  1. Account Control Technology, Inc.
    P. O. Box 11750
    Bakersfield, CA 93389-1750
    (866) 887-2800
  2. Allied Interstate, Inc.
    P. O. Box 26190
    Minneapolis, MN 55426
    (800) 715-0395
  3. Coast Professional, Inc.
    P.O. Box 2899
    West Monroe, LA 71294
    (800) 964-0881
  4. CollectCorp
    P. O. Box: 960
    Phoenix, Arizona 85001
    (877) 719-7015
  5. Collection Technology, Inc.
    P.O. Box 2036
    Monterey Park, CA 91754
    (800) 620-4284
  6. Collecto, Inc. dba Collection Company of America
    P. O. Box 5369
    Norwell, MA 02061-5369
    (800) 896-4539
  7. ConServe
    P.O. Box 457
    Fairport, NY 14450-0190
    (866) 633-7945
  8. Delta Management Associates, Inc.
    P.O. Box 9192
    Chelsea, MA
    02150-9192
    (866) 441-1957
  9. Diversified Collection Services, Inc.
    P.O. Box 9049
    Pleasanton, CA 94566-9049
    ( 888) 335-6267
  10. Enterprise Recovery Systems, Inc.
    P.O. Box 5288
    Oak Brook, IL 60522
    (888) 377-5000
  11. Financial Asset Management Systems, INC. (FAMS)
    P.O. Box 451437
    Atlanta, GA 31145-1437
    ( 888) 680-4326
  12. 12) FMS Investment Corp.
    P.O. Box 1423
    Elk Grove Village, IL. 60009-1423
    (877) 291-8405
  13. GC Services
    P. O. Box 27346
    Knoxville, TN 37927
    (877) 244-7901
  14. Immediate Credit Recovery Inc.
    P.O. Box 965363
    Marietta, GA 30066
    (866) 401-7190
  15. National Recoveries
    P.O. Box 48367
    Minneapolis, MN 55448
    (877) 221-9729
  16. NCO
    P.O. Box 4929
    Trenton, NJ 08650-4929
    (888) 475-6741
  17. Pioneer Credit Recovery, Inc.
    P. O. Box 228
    Arcade, NY 14009
    (888) 287-0317
  18. Premiere Credit of North America, LLC
    P.O. Box 19289
    Indianapolis, IN 46219
    (888) 744-2602
  19. 19) Progressive Financial Services
    P. O. Box 24098
    Tempe, AZ 85285
    ( 800) 745-2345
  20. The CBE Group, Inc.
    P.O. Box 930
    Waterloo IA 50704-0930
    (800) 410-8089
  21. Van Ru Credit Corporation
    P. O. Box 1027
    Skokie, IL 60076-8027
    (888) 337-8331
  22. West Asset Management, Inc.
    P. O. Box 105668
    Atlanta, GA 30348-5668
    (888) 327-2305

Source: gov/offices/OSFAP/DCS/collection

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